Our policy is to honor product warranties and to perform services on products accompanied by a receipt or proof of purchase.
Categorized Bidet Product Lines
3 years full warranty : BB-2000, DIB, A8, IB835, BB1700
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100% Coverage of all parts and labor for the entire product for the three years from original date of purchase
3 years limited warranty : BB-1000, USPA, BB-800
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100% Coverage of all parts and labor for the entire product for the first year from original date of purchase
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75% Coverage of all parts and labor for the entire product for the second year from original date of purchase
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50% Coverage of all parts and labor for the entire product for the third year from original date of purchase
Two years limited warranty : BB-600, UB4800
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100% Coverage of all parts and labor for the entire product for the first year from original date of purchase
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75% Coverage of all parts and labor for the entire product for the second year from original date of purchase
This warranty does not apply to the following items:
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Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder electrical storm, etc.
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Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of the product.
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Damage or loss resulting from removal, improper repair, or modification of the product.
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Damage or loss resulting from sediments or foreign matter contained in a water system.
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Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous environment